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OPEN Networks Pty Ltd
Simplified Networking for the Home and Office
Contact OPEN Networks Online Support Form

Please enter your details on this form to submit an on line support request to OPEN Network’s technical support team.

If you are a Telstra ISDN customer requiring support for your NT1 Plus or NT1 Plus II unit, please click here to go to our Telstra Support page.

Step 1

Personal Details

Full Name
Contact Number
Alternate Number
Email Address
Company
Select the category that best describes you

Step 2

Details about your OPEN Networks Product

Product Name
Firmware Revision
Did you purchase your product from OPEN? YesNo
If no, please enter where you purchased your product
Serial Number
ISP / Service Provider Name

Step 3

Information about your Problem

Describe your Network Environment including any NAT, VPN, IPSec, RIP configuration.

Describe your problem including any relevant settings and what you have tried to resolve the problem.

(Fields labelled in bold are required)

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